Really Citibank? I opened my account with you over a year ago because of promises of no ATM fees, no checking account fees, and decent savings rates. Fast forward to today and what do I have now? A closed account.

My hatred for Citibank isn't new (see my previous entry). Today, however, my annoyance level with these guys reached a new high. I received an automated call from some number stating that 'Your account has been overdrawn, blah blah blah". Interesting, considering that I haven't even looked at my account since June.

I proceeded to check my account balance online. My $1.00 balance had turned into -42.50. I look for the charges, and guess what I find:

1-26: MONTHLY SERVICE FEE $9.50
1-27: OVERDRAFT FEE $34.00

Really? My previously fee free, dormant, account now costs me $9.50 a month? Really? Doesn't Citibank have to notify me before a change like this? Regardless, I made a call to Citibank, and after a lame explanation that my 'fee waiver' expired on JAN 1, I told them to remove the fees and cancel my account.

Thankfully, after checking with his supervisor, Michael informed me they would zero out my account and cancel it. I should be happy right? Pffft. This is when I asked Michael when I would be receiving my check for $1.00 (the previous balance). After a What?! (disbelief I'm sure) He told me that I should call back on Monday after the account is actually closed to request the check.

Guess what I'm doing first thing Monday?